Amazon Docs — verification, appeals, and marketplace compliance

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Who is Amazon Docs?

  • Amazon Docs

    is a consulting company specializing in Amazon and international marketplace seller support, with a primary focus on verification, compliance, and account recovery processes.

    The company provides end-to-end assistance across all stages of working with marketplaces — from seller account registration and documentation preparation to complex compliance checks (KYC / Identity Verification, INFORM Consumers Act, DAC7) and appeal processes, including Section 3 cases under the Amazon Business Solutions Agreement.

    Amazon Docs’ core expertise lies in handling complex and non-standard cases that require detailed root-cause analysis, properly structured Plans of Action (POA), and a clear, compliant communication strategy with Amazon Seller Support.

    Amazon Docs operates strictly within marketplace policies and applicable regulations, emphasizing data accuracy, transparency, and sustainable long-term solutions. The company does not engage in fake documentation or circumvention practices, focusing solely on legitimate compliance-based support for sellers.

  • Ostap Korman

    Founder and CEO of Amazon Docs, a consulting company specializing in Amazon and international marketplace seller support.

    Since 2019, Ostap has been working with Amazon seller accounts across multiple marketplaces, including the United States, Canada, Europe, and the United Kingdom. His expertise focuses on complex cases such as KYC and Identity Verification, INFORM Consumers Act compliance, DAC7, Section 3 appeals, account reinstatements, and structured documentation preparation.

    Amazon Docs was founded to address a common challenge faced by sellers — the lack of clear, structured solutions when dealing with marketplace compliance and support processes. The company operates strictly within platform policies and applicable regulations, emphasizing root-cause analysis, compliant Plans of Action (POA), and effective communication strategies with Amazon.

    Ostap is directly involved in developing Amazon Docs’ internal methodologies, templates, and workflows, and personally oversees complex and high-risk client cases.

Our services

  • Consultations

    We provide professional consultations on Amazon account setup, compliance, verification, and account recovery.

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  • Amazon Seller Account Registration

    We assist with registering Amazon seller accounts for individuals and legal entities, ensuring a smooth and compliant setup from day one.

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  • Document Preparation for Amazon Requirements

    We help prepare bank statements, invoices, utility bills, and other documents fully aligned with Amazon’s verification requirements.

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  • Video Verification Assistance

    We guide you through Amazon video verification step by step and provide a clear preparation plan, so you can complete it confidently on your first attempt.

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  • Appeals, Calls & Cases for Account Reinstatement

    We handle appeal writing and communication with Amazon support to help restore suspended Amazon accounts.

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  • Utility Bill Verification (Guaranteed Results)

    We assist with utility bill verification in full compliance with Amazon’s address requirements, guaranteeing successful approval.

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  • Inform Consumers Act — Full Service (Guaranteed Results)

    We provide full-service assistance with Inform Consumers Act compliance, including document preparation and submission, guaranteeing successful approval.

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  • Ready-Made Amazon Seller Accounts

    We offer ready-made Amazon seller accounts across multiple marketplaces, prepared for a quick and secure start.

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  • Company Registration (USA, Estonia, UK)

    We assist with company registration in the USA, Estonia, and the UK for Amazon and international business needs.

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  • Ungating Brands & Categories

    We help sellers gain approval to sell restricted brands and categories on Amazon through proper documentation and appeals.

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  • Change Amazon Account Owner / Contact Person

    We assist with the correct and safe transfer of Amazon account ownership or primary contact person.

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  • DAC7 Full-Service Assistance

    We provide end-to-end support for DAC7 compliance, including data preparation, corrections, and submission.

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  • Payment Systems Assistance (Payoneer, Wise & More)

    We help register, set up, and resolve issues with Payoneer, Wise, and other payment platforms.

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  • Business Insurance for Amazon Accounts

    We assist in obtaining compliant business insurance required for Amazon seller accounts.

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  • Internal Account Notes & Screenshots

    We help obtain internal account screenshots and support notes to identify the true reason behind your Amazon account suspension.

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Amazon Docs Partner Program

Join Our Partner Program

Why Amazon Docs?

Amazon Docs is an independent consulting team specializing exclusively in Amazon Seller accounts.

We help sellers navigate Amazon’s complex verification, compliance, and recovery processes using real-world experience, proven workflows, and hands-on support.

We work strictly within Amazon policies and requirements to deliver clear, compliant, and effective solutions.

We work with Amazon Seller Central on a daily basis and understand how Amazon verification, compliance, and support processes actually operate in practice — not in theory.

✔ Real Experience with Amazon Systems

We assist sellers with registrations, verifications, appeals, compliance checks, and account recovery across multiple marketplaces. Every case is handled individually, based on the specific situation of the account.

✔ Focus on Compliance, Not Shortcuts

Our approach is built around Amazon’s policies, internal logic, and documentation standards. We prepare explanations, documents, and workflows that are clear, consistent, and aligned with Amazon’s requirements.

✔ Step-by-Step Guidance

We don’t just “do the work” — we explain every step. You understand what is being submitted, why it is required, and how it fits into Amazon’s review process.

✔ Complex Cases Welcome

Video verifications, utility bill checks, INFORM Consumers Act, DAC7, ownership changes, payment account issues — we work with cases where standard solutions no longer work.

✔ Clear Communication & Support

We stay in contact throughout the process, help you respond correctly to Amazon requests, and assist with communication until the case reaches a final outcome.

✔ Built for Long-Term Sellers

Our goal is not short-term fixes, but stable, compliant Amazon accounts that can operate safely over time.

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Still Hesitating?

  • 1000+ sellers assisted worldwide



  • 9 out of 10 verifications successfully completed

  • Hundreds of Amazon accounts saved from permanent suspension

  • Thousands of documents prepared according to Amazon requirements

  • Average response time: under 24 hours

  • Cases handled in US, Canada, UK, EU & beyond